A day does not go by when someone does not contact us about using Optenet PC to control their own Internet problem — gambling problem, pornography addiction, compulsive shopping or just someone who is spending too much time online. Many, want to get help but they are embarrassed and do not want anyone to know about their problem, especially someone close to them.
So while we think it’s possible to benefit from involving a friend or family member in overcoming any addiction problem, we understand, sometimes it is not possible. We have created two new services in order to help adults, who want to be discreet about their problem with Internet use, no matter what type of problem it is — gambling, sex, buying too much, addicted to Facebook . . . Now, we can help you to install and not be tempted to find a way to uninstall or turn off the web filter.
Set and Forget Your Web Filter Password
The Optenet PC web filter uses a password mechanism in order to prevent unauthorized tampering with the web filter settings. When it is installed by the administrator, that person can set it up and later go in and change the settings, turn it off or uninstall. It is important that any software installed on a computer can be uninstalled, if necessary.
With Optenet PC, you can now set the password yourself, even if you have installed it in order to prevent your own access to certain sites. Using a random password generator on our support page, you can create a password that you will not remember. Then copy it to the installation (you are asked to set the password during the installation) and you have a password but you will not remember it and not be able to us it yourself to uninstall the web filter.
In addition, to setting a random password, during the installation, you also need to define an email to which the password will be sent in case there is a need to recover the password. At any time, it is possible to request that the password be sent. Therefore, there are two choices:
1. While you may not want to have someone install the Internet filter for you and to be involved in helping you, you may feel comfortable to ask a friend or family member to use their email for this purpose. By entering their email for the password recovery, it means that IF you ever request the password, it will be sent to them. You only need to provide them with instructions of if and when they should provide the password to you.
2. If such an arrangement, as described above, does not suit you, it is possible to use the Optenet PC Sponsor Service. We will assign you an email to enter during installation and any password recovery email that you will request, will be sent to our staff. This way, you enjoy total discretion in using the web filter to block access to whatever websites or categories of content you need to.
For more information about using the Sponsor Service or questions about how to use Optenet PC to protect yourself, contact us at customersupport@optenetpc.com.
For detailed explanation of how to install Optenet PC and how to set and forget the password, watch the Optenet PC support videos.




